PRIVACY POLICY

Midlands Voice Academy ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide through our website, www.midlandsvoiceacademy.com (the "Site").

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1. Information We Collect

We may collect the following types of information when you interact with our website:

• Personal Information: Such as your name, email address, phone number, and other contact details when you:

  • Enroll in classes or workshops

  • Fill out our contact form

  • Subscribe to newsletters

  • Book lessons or consultations

• Payment Information: When you make purchases or payments through our site, your payment information is processed securely via third-party services (e.g., Stripe, PayPal). We do not store your credit/debit card information.

• Usage Data: We may collect data about how you interact with our website, including IP address, browser type, pages visited, and time spent. This helps us improve the user experience.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our services

• Respond to your inquiries or requests

• Process bookings and payments

• Send newsletters or updates (only with your consent)

• Improve our website and services

• Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who help us operate the website or process payments (e.g., hosting services, payment processors)

• Legal authorities, if required by law or to protect our rights

4. Cookies & Tracking Technologies

We may use cookies and similar technologies to analyze website traffic and enhance your browsing experience. You can modify your browser settings to disable cookies, though this may affect website functionality.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal data

• Withdraw consent for marketing communications

• Object to certain types of processing

To exercise any of these rights, please contact us at:
📧 hello@midlandsvoiceacademy.com

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Midlands Voice Academy
📧 Email: hello@midlandsvoiceacademy.com
🌐 Website: www.midlandsvoiceacademy.com